Sweet Dreams Double the Fun Vacation Certificates
Frequently Asked Questions

How does this work?
Follow the directions on the certificate  to redeem your certificate. Then, when your redemption is processed,  we or the Travel Agency (depending on who has current stock) will send you your reservations form. You fill out this form with the dates you wish to travel and  all other pertinent information. You may check in 7 days a week (except for Las Vegas and Scottsdale locations)! This vacation is good for two adults, ages 25 and older who possess two major credit cards for verification upon check in. The agency will then find a participating hotel, and book you a room! After redeeming your certificate through Fantastic Destinations, you pay ONLY hotel taxes from there. You can choose from ANY two of the listed locations and use the vacations back to back, separately or use only one vacation.  However, you may not use both vacations at the same location- only one location per family per year- for example, you cannot stay both vacations back to back in Puerto Vallarta, Mexico.

When Should I Redeem My Certificate?
You must redeem your certificate within 30 days. Even if you are not sure when and where you want to travel, you should redeem the certificate and obtain your reservation form. You can then send in your reservations form to the Travel  Agency, noting on the form where you wish to travel. Then, if you are unsure of  your desired travel dates, you can phone them in to the Agency at a later time!!  But you MUST redeem your initial certificate within 30 days!!!

Can I Pick The Hotel? What Kind of Hotel Will I Be Staying In?
No, you do not get to choose the hotel. The Travel Agency, once receiving your  reservation form, finds a hotel in the program that can accommodate the request.  You do not get to choose. You'll be staying in a quality facility along the lines of a Holiday Inn, Best Western or Quality Inn. The hotels vary depending  upon the location. In some cities (like Orlando and Las Vegas), you will often  have the choice of staying in 2 or more different areas. Some hotels provide  mini-suites complete with microwave, refrigerator and coffee maker. The hotels are ALWAYS guaranteed by the Travel Agency to be 3 star and better.

How do I redeem my certificate? Can I use a credit card?
We have recently begun accepting credit cards, so you can now either send in  your certificate with your credit card information on it to our physical  address, or you can also redeem your certificate on our secure server using your  credit card. Visit this link for details. You will be selecting your desired locations, filling in your ID Number on your certificate, and providing your credit card info for the $30 agency processing fee. You will then receive your reservations packet in the mail within approximately 10 business days.

How Can the Travel Agency Get These Hotel Deals?
Hotels are rarely completely occupied except for major holidays. Rather than  have empty space with no people using the restaurants and lounges, many hotels  contract with travel agencies to fill the space at a huge discount. The travel  agencies and hotels want repeat business. The hotel also wants people using the  facilities, especially if they have a casino in the hotel.

Why Can't I Just Call a Toll-Free Number To Book My Room?
If you want to pay full price for hotel rooms, you can always call a regular  travel agency. You can have long conversations and debate the merits of various  hotels in different cities. In order for this travel agency to operate on its  slim profit margin, the agency must control the amount of time used by employees  on any single reservation. This saving is passed along to you as part of this  offer. For this reason, you must follow the directions on the certificate to  complete your redemption.

Can I bring a friend or the kids?
Yes, the certificate is good for 2 adults, age 25 and older.  Children are welcome at a small surcharge- usually $5 per child per night.

Can we use two certificates for the same city, or use them back to back?
You may use the vacations back to back, separately or use only one vacation.  However, you may not use both vacations at the same location- only one location per family per year- for example, you cannot stay both vacations back to back in Puerto Vallarta, Mexico.

Can we go with another couple?
These certificates are not good for group travel. Two couples could each individually redeem certificates for the same city and dates, but there is no guarantee that they would end up staying at the same property. You may request it when you make your reservations with the Travel Agency, but it is not guaranteed.

Can I Reserve My Own Hotel Room and Call You To Pay For It?
No. The travel agency only works with selected hotels. They must make all  reservations.

What Is My Total Cost To Use This Certificate?
As the certificate states, you will pay a $30 processing fee when you fax or mail in the certificate or redeem it online. You will receive a reservation form in the mail within approximately 2 weeks after we process your certificate. You will use this reservation form to make your room reservation requests. When you mail in this form, you will pay a room tax deposit of $25 per vacation location per room (not per person) . Depending on the length of your stay, the $25 tax deposit may cover your hotel tax cost. Taxes are generally about $10 per night per room for locations in the U.S. In the Bahamas, they are about $14 per night per person. THAT'S IT!!! Of course, you would be paying room taxes for any hotel room you would normally use anyway.

Do I Have To Attend Any Sales Presentation To Receive This Offer?
While you may be offered a timeshare presentation in exchange for tickets or meals, you are not required to attend a timeshare presentation in order to receive your vacation stay.

What Happens After I Send In the $30 Redemption Fee?
You will receive a reservation form in the mail within 7 to 10 days after we process your certificate. You will use this reservation form to make your room reservation requests. When you mail in this form, you will pay your room tax deposit of $25. Of course, you would be paying room taxes for any hotel room  you would normally use.

Do We Have To Buy Transportation From the Travel Agency?
You are not required to purchase transportation from the travel agency. You can  make any travel arrangements you would like. Please do not purchase  non-refundable travel tickets until you have received written confirmation of  your hotel reservations. If you purchase plane tickets in advance, you may have  to make changes to accommodate your hotel reservations.

Are There Any Times When I Can't Reserve a Room?
While there are no blackout dates, holiday travel could be more difficult to get. You are allowed to check in 7 days a week, except for Las Vegas and Scottsdale locations, which require check in on a Sunday, Monday or Tuesday.

How Many Other People Use These Certificates?
The travel agency handles thousands of reservations each month. Many of those  reservations are from repeat customers, which is how they make their money. They  get the repeat customers because they deliver what they promise.

How Do I Redeem My Certificate?
You may mail your certificate along with your check or money order, or you may redeem your certificate online.

Anything else you want to tell me??
;-) Just the usual blurb... We are distributors of the certificates, not the travel agency. Purchasing or obtaining these certificates in no way obligates  you to travel or spend additional money. Depending on location and agency,  customer may be asked to place a refundable security deposit. By redeeming any of these certificates you agree to hold us harmless of any liability that may arise as a result of your vacation or your purchase thereof.  All users of these certificates agree to the given terms and conditions. If you do not agree to the terms and conditions, do not use or redeem the certificates. If you have any questions, please contact us.  Fantastic Destinations reserves the right to alter or cancel this promotion at any time.  We assume no responsibility for any promises made by other persons, that are inconsistent with the terms and conditions of the program.  All terms and conditions on this page are final, and not subject to  interpretation. Any forms or coupon books returned to Fantastic Destinations for a refund are subject to a 20% restocking fee.